"Frequently Asked Questions (FAQ)"

"Your Queries, Answered"

Our Dermatologist

Skinocare skincare doctors are equipped to address a broad spectrum of skin, hair, and nail conditions, providing comprehensive and personalized treatment plans.

Our skinOcare doctors have proven experience successfully treating numerous individuals with diverse skin concerns, ensuring a high level of expertise in the field.

SkinOcare doctors are certified by the Indian Association of Dermatologists (IADVL), demonstrating superior medical expertise in treating skin, hair, and nail conditions.

SkinOcare skincare doctors focus on non-surgical approaches, utilizing oral medications, ointments, and creams. Surgical or cosmetic procedures are not directly provided at SkinOcare.
Our Regimen kit

All products in your Skinocare treatment kit are carefully chosen and recommended by Skinocare's dermatologist after thoroughly analysing your specific concerns.

Clear step-by-step instructions for each product in your regimen can be found in the "Regimen" section, ensuring proper and effective use

Not. The expert dermatologists at Skinocare curate your regimen to suit your unique needs, ensuring zero side effects when used as advised. Safety is guaranteed.

Place a reorder using the app, and we'll deliver the products to your doorstep. Once your concern is treated, your dermatologist may suggest a maintenance regimen to support your skin health further.
Our Orders

Generally the items will arrive at your doorstep within 4-5 working days after you have placed your order.

Generally the items will arrive at your doorstep within 4-5 working days after you have placed your order.

If you require urgent assistance you can contact our customer service, or call our customer service to talk about the possibilities of speeding up your order to ensure faster delivery.
Our Treatment Plan

SkinOcare offers emergency call consultations only for those already on a regimen.

If you face any issues, pause the treatment, inform your Skin Advisor, and upload explicit photos. Your dermatologist will make the necessary changes to your plan and guide you.

If pregnant, pause your regimen immediately, inform Skin Advisors, and wait for your dermatologist to make necessary changes to your treatment plan. Always discuss pregnancy planning with your doctor for a safe approach.

Absolutely. Skinocare offers personalized regimens to maintain healthy skin and hair, even if you don't have specific problems.

Contact us

Address: #63/1, 2nd floor, Viratnagar Main Road, Bommanahalli, Bangalore 560068 LM - Above Med Plus pharma

9036853031

help@skinocare.co.in

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